For tourism businesses within the Great Ocean Road region
It’s time to be agile + flexible
Below you will find some key resources, guides and tools to help your business prepare as restrictions begin to ease.
The focus is now on reopening COVID-safe.
We now know from research that your customers’ 2 main priorities are now:
1. Their health
2. Your flexibility
They want to know your clear cancellation policies up front if circumstances should change, and they want to understand what new measures you’ve put in place to make sure they stay healthy and safe during their visit.
As restrictions begin to ease, we will endeavour to provide the latest information and guidelines. Know that our team are here to support your business through this and we will work together to survive, recover and thrive on the other side.
PLEASE NOTE: As information is changing day by day, we will continue to update these resources as new information arises so please check dates on articles to ensure you are as up to date as possible.
Insights & Research
Slowly restarting tourism
A closer look at tourism expenditure by Adele Labine-Romain – Deloitte
Restarting tourism…a look at capital cities and regional destinations
An early outlook for cities and regional destinations by Adele Labine-Romain – Deloitte
When will consumers feel safe enough to return to work, stores, theatres, restaurants and travel? – Deloitte
Dept Health Updates
BE A ‘COVID CLEAN’ PRACTICING BUSINESS
In order to support industry prepare for the easing of restrictions, the Australian Tourism Industry Council, in partnership with VTIC, have developed the free COVID Clean online training tool.
Based on the Safe Work Australia guidelines, the COVID Clean module covers the steps businesses should be taking to provide a hygienic environment for staff and visitors, including :
- Training staff on the new health and safety procedures specific to your operation
- Creating cleaning policies, procedures and checklists tailored to your business
- Creating a COVID-19 Risk Register
- Signage and workplace posters to promote best hygiene practices to customers
Completing the module will provide you with tailored daily, weekly and monthly checklists specific to your business, and a COVID-19 risk register. You will receive a COVID Clean Practicing Business logo, signifying a commitment to these new procedures and providing customers with a greater sense of confidence.
PLANNING TOOL TO HELP BUSINESSES REOPEN AND BE COVID-SAFE
Live Industry Webinars
Click ‘Register’ to view upcoming webinar topics and register to join.
Australian Tourism Export Council
Victorian Tourism Industry Council
Victorian Chamber of Commerce
Doing Business During A Pandemic: Time To Up Your Marketing Game
How To Write A Marketing Plan (Free Template)
Five Digital Marketing Techniques for Powering Through Corona
How To Set Up A Cash Flow Statement
What Financial Support Is Available To Your Business
Create A Budget
Preparing Your Business For Coronavirus
Business Continuity: When Things Don't Go To Plan
My Business Health Tool
7 Ways Employers Can Respond To Calm The Fear Of Covid-19
Employer Support During Covid-19
Keeping Your Staff Employed
Mental Health & Well Being